nora - Emergency Call App 1.2.0

nora: The Official Emergency Call App of the German Federal States

The nora app provides a free and efficient means of connecting users directly to the relevant emergency control centres for police or fire rescue services, similar to calling 110 or 112. Its design prioritizes accessibility and ease of use across Germany.

Key Features of nora

• Geolocation Services: The app utilizes your device's geolocation functionality to determine your location, automatically transmitting this information to the appropriate emergency control centre. This feature is invaluable when users are unsure of their exact whereabouts.
• Emergency Calls without Voice: nora allows individuals who are unable to vocalize their distress to initiate an emergency call independently. This makes it a vital tool for those with hearing or speech impairments.
• Silent Emergency Call Function: In situations where discretion is crucial, nora includes a silent emergency calling feature, ensuring users can seek help without alerting potential threats.
• Text-based Communication: The app enables interaction with emergency control personnel via a chat interface. Even if users do not engage in chat, assistance will still be dispatched promptly.

User Registration and Setup

To utilize nora, users must complete a registration process that involves receiving a confirmation SMS. Identification through POSTIDENT services is also required to finalize registration. It is advisable to download the app and register immediately upon installation to ensure readiness in an emergency.

After registration, personal health details—such as medical conditions or disabilities—can be inputted into the app, allowing responders to prepare adequately for potential emergencies.

Emergency Calling Process

In an emergency, nora simplifies the calling procedure into several straightforward steps:

• Confirm Emergency Location: Your mobile device will ascertain your location and relay it along with the emergency call. Should the device fail to identify the correct location, adjustments can be made manually.
• Identify Type of Emergency: Users may contact either police or fire/rescue services by responding to a series of up to five questions, each answered by selecting from provided options.
• Engage Through Chat: Post-call initiation, users gain immediate access to a chat function with an emergency handler, allowing for the relay of additional information or inquiries about the situation. However, emergency dispatch occurs regardless of chat usage.

For More Information

Detailed instructions and video tutorials in German sign language are available at nora-notruf.de. For any questions or feedback, please reach out via email at [email protected].